Government Departments

  • Create Hong Kong

    Special Effects Licensing Unit (licence / permit)
    MON-FRI: 9:00 a.m. – 6:00 p.m.
    Tel: 2294 2781
  • Department of Health

    1. Family Health Service
    2. Cervical Screening Service
    MON-FRI: 9:00 a.m. – 1:00 p.m. & 2:00 p.m. – 5:30 p.m.
    The 2nd & 4th Saturdays of each month (exclude public holiday): 9:00 a.m. - 12:00 p.m.
    Tel: 2961 8855
  • Electrical and Mechanical Services Department

    Notification Of Changing Address By Registered Electrical Worker (For Registered Electrical Worker only)
    MON-FRI: 9:00 a.m. - 5:15 p.m.
    Tel: 2808 3819
    Competent Person for Locating Underground Electricity Cables
    MON-FRI: 9:00 a.m. - 5:15 p.m.
    Tel: 2808 3819
    Register of Contractors (Builders' Lifts and Tower Working Platforms) (CAP 470)
    MON-FRI: 9:00 a.m. – 12:00 p.m. & 1:00 p.m. - 5:15 p.m.
    Tel: 2808 3623
    Register of Examiners (Builders' Lifts and Tower Working Platforms) (CAP 470)
    MON-FRI: 9:00 a.m. – 12:00 p.m. & 1:00 p.m. - 5:15 p.m.
    Tel: 2808 3623
    Vehicle Mechanics (Voluntary Registration Scheme for Vehicle Mechanics)
    MON-FRI: 9:00 a.m. – 12:00 p.m. & 1:00 p.m. - 5:15 p.m.
    Tel: 3155 4527
    Notification of Changes of Addresses of LPG Cylinder Wagon Owners
    MON-FRI: 8:30 a.m. – 6:00 p.m.
    Tel: 1823
  • Fire Services Department

    Change of Address for Fire Safety Ambassadors
    MON-FRI: 8:30 a.m. – 1:00 p.m. & 2:00 p.m. – 5:18 p.m.
    Tel: 2170 9630
    Dangerous Goods Vehicle Licensees
    MON-FRI: 8:30 a.m. – 5:18 p.m.
    Tel: 2417 5767
  • Hongkong Post

    Local Standing Order (LSOS) Account Holders
    MON-FRI: 8:30 a.m. – 6:00 p.m.
    SAT: 9:00 a.m. – 1:00 p.m.
    Tel: 2785 5711
  • Hong Kong Observatory

    Friends of the Observatory
    MON-FRI: 9:00 a.m. – 5:30 p.m.
    Tel: 2926 8211
  • Housing Department

    Applicants of public rental housing (Waiting List)
    24 hours
    Tel: 2712 2712
  • Immigration Department

    Notification of change of address to the Commissioner of Registration under Registration of Persons Regulations, Chapter 177A, Laws of Hong Kong
    MON-FRI: 8:45 a.m. – 4:30 p.m.
    SAT: 9:00 a.m. – 11:30 a.m.
    (Closed on Sundays and public holidays)
    Tel: 2824 6111
  • Inland Revenue Department

    1. Individual Taxpayer
    2. Change of Address (Corporation & Other Unincorporated Body of Persons)
    3. Change of Address (Sole Proprietorship and Partnership)
    MON-FRI: 8:15 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 183 2011
  • Intellectual Property Department

    “I Pledge” Campaign
    MON-FRI: 9:00 a.m. – 5:45 p.m.
    Tel: 2961 5625
  • Labour Department

    Boilers and Pressure Vessels (for registered owners, owners of exempted equipment, appointed examiners and competent persons)
    MON-FRI: 9:00 a.m. – 5:45 p.m.
    Tel: 2975 6425
    Employees' Compensation (for Employers only)
    Employees' Compensation (for Employees only)
    MON-FRI: 9:00 a.m. – 1:00 p.m. & 2:00 p.m. – 6:15 p.m.
    Tel: 2852 3708
  • Lands Department

    General Enquiry
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2231 3294
    District Lands Office (Hong Kong East) and District Lands Office (Hong Kong West & South)
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2835 1653
    District Lands Office (Kowloon East) and District Lands Office (Kowloon West)
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2300 1762
    District Lands Office (Islands)
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2852 4272
    District Lands Office (North)
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2675 1501
    District Lands Office (Shatin)
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2158 4715
    District Lands Office (Sai Kung)
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2791 7020
    District Lands Office (Tai Po)
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2654 1175
    District Lands Office (Tsuen Wan & Kwai Tsing)
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2402 1050
    District Lands Office (Tuen Mun)
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2451 3211
    District Lands Office (Yuen Long)
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2443 3142
    Payment of Government Rent/Premium in the Urban Area
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2231 5580
  • Leisure and Cultural Services Department

    Hong Kong Public Libraries
    MON-FRI: 8:45 a.m. – 6:03 p.m.
    Tel: 2879 5565
    SmartPLAY Hotline
    Daily: 7:00 a.m. to 11:00 p.m.
    Tel: 3954 5150
  • Office for Film, Newspaper and Article Administration

    1. Film Section (Panel on Film Censorship)
    2. Film Distributors
    MON-FRI: 9:15 a.m. – 5:30 p.m.
    Tel: 2594 5708
  • Office of the Communications Authority

    Telecommunications Licensee
    MON-FRI: 9:00 a.m. – 5:48 p.m.
    Tel: 2961 6711
    Broadcasting Licensee
    MON-FRI: 9:00 a.m. – 5:48 p.m.
    Tel: 2961 6333
    Television and Radio Consultative Scheme
    MON-FRI: 9:15 a.m. – 5:30 p.m.
    Tel: 2961 6456
  • Official Receiver's Office

    Change of Address
    MON-FRI: 8:30 a.m. – 5:45 p.m.
    Tel: 2867 2448
  • Rating and Valuation Department

    Change of Payer's Particulars
    24 hours
    Tel: 2152 2152
  • Trade and Industry Department

    Transhipment Cargo Exemption Scheme
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 6:00 p.m.
    Tel: 2398 5565
    Rough Diamond Trader Registration
    MON-FRI: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:45 p.m.
    Tel: 2398 5557
    Hong Kong Service Supplier (HKSS) Certificate
    MON & FRI: 8:30 a.m. – 12:30 p.m. & 1:30 p.m. – 5:45 p.m.
    TUE, WED & THU: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 3403 6428
    Textiles Trader Registration (TTR)
    MON & FRI: 8:30 a.m. – 12:30 p.m. & 1:30 p.m. – 5:45 p.m.
    TUE, WED & THU: 8:45 a.m. – 12:30 p.m. & 1:30 p.m. – 5:30 p.m.
    Tel: 2398 5512
  • Transport Department

    Driving Licence Holders and/or Registered Vehicle Owners
    24 hours
    Tel: 1823
  • Treasury

    Pensioners
    24-hour Telephone System Voice Mail
    MON-FRI: 9:00 a.m. – 6:00 p.m. (with operator service)
    Tel: 2829 5113 / 2829 5114
  • Water Supplies Department

    Change of Mailing Address (not involving termination of a water account)
    24 hours
    Tel: 2824 5000
  • Working Family and Student Financial Assistance Agency

    1. Applicants and claimants under the Continuing Education Fund
    2. Applicants under the Tertiary Student Finance Scheme - Publicly-funded Programmes
    3. Financial Assistance Scheme for Post-Secondary Students
    4. Financial Assistance for Primary and Secondary Students (Senior Secondary Fee Remission / School Textbook Assistance / Student Travel Subsidy)
    5. Kindergarten and Child Care Centre Fee Remission Scheme
    6. Student Loan Repayment (Tertiary Student Finance Scheme - Publicly-funded Programmes & Non-means Tested Loan Scheme)
    24 hours
    Tel: 2802 2345

Non-Governmental Organisations